AB7649 not working with FW 3.28 other devices with 3.1 does work

AB7649 not working with FW 3.28 other devices with 3.1 does work.

Hello,

Can you respond to this email with images showing the firmware on the web.
If possible can you share some screen shots showing how it is added to your plc?

Deryck

Not working

left hand side shows module that does work. Right had side is setup talking to the one that does not work

general PLC info

Hello Diaz,

Thank you for your patience with this issue, my colleagues were on holiday yesterday so I was not able to get any more info until today. It looks like the X gateways are different version but we were able to check the serial number of the interface cards and we confirmed they are both version 3.18. We do not think the firmware is the issue.

Can you provide more details about what error messages the ProfiNet controller is reporting?

What GSDML file are you using can you provide the version/file name.

Deryck

Topic closed due to inactivity.