When trying to download to or upload from the AnyBus -X-Gateway,
I am faced with a timeout error.
USB connection (COM1) is able to connect to the AnyBus -X-gateway but as soon as I try to up- or download it fails.
What version of Windows are you using?
Have you tried uninstalling and then reinstalling the Anybus Transport Provider?
We have seen some issues similar to this recently and the developers are currently looking into it. I would recommend creating a case at https://mysupport.hms.se if reinstalling the TP does not help so they can track the issue.
I am using windows 10 operating system.
I will try to uninstall and reinstall the Anybus Transport Provider.
As soon as I have done so I will post the results.
OK thank you, let me know.
Unfortunately uninstalling and reinstalling the Anybus Transport Provider did not fix the issue.
Thanks for the update and sorry to hear that. Have you created a case at https://mysupport.hms.se yet?
That will ensure someone from your local HMS office reaches out to assist you with it.
Hi Kyle,
Yes I did create a case and the response was also very quick.
It looks like I will have to configure the Anybus X gateway in the old fashion way using Hyperterminal.
This is something I will try today.
Thank you for your support.
Sincerely,
Marc van Puijenbroek
Any time!