Customer was testing the email and sms notifcations, when he found that he wasn’t receiving any. We performed a screenshare and review the settings, and found they were accurate. However when we went to create a test alarm, we found the alarms were not being generated in argos. We flahed the firmware, reviewed alarm configuration, and toggled the Digital Input multiple times. The alarm did not show on the dashobard, or within the history of the device.
We will be escalating this issue for developer review.