Good day Ewon team,
We have recently delivered one of the vessels from Netherlands to Maldives. Vessel is equipped with Ewon and local Dutch simcard was installed. Ewon was tested in Netherlands and everything was working well. In the E-catcher I can see the serial number of the ewon and local Dutch simcard. Uppon delivery of the vessel, cleint informed us that all stripes are orange, and in the e-catcher vessel is always offline. We have checked and found out that local provider in Nertherlands is not working in Maldives and we asked our client to change the simcard from Dutch to local. This was done but no result. Still no no signal, and vessel is offline. Do we need to reprogram the Ewon when we replace the simcard? In the Ecatcher I see the details of the ewon like serial number and simcard number, but button modify is not active for me. Maybe no sufficient rights?