Hi Tim,
Ok found out that they were cycling power to that power cabinet, but also learned that one was a new install. They since have sent me a backup of the machine they are really having an issue, see his comment below and the copy of the problematic
ewon.
“We are however having issues with connecting with the PLC of a customer in Russia. The issue is once we have connected to the eWon and have begun the process of going online with the Allen Bradley PLC the process gets stuck. We are able
to see the PLC in both eChatcher, RSlinxs, and even inside the project but are unable to open any subroutines or ladder logic. We have made sure that the customer is not using the extra ports on the eWon as an additional ethernet switch. The only connections
it has is to the internet and the processor. We are wondering if by looking at the backup file from the eWon if you could help us narrow down the issue with this connection? I have included a copy of the files with this email.”