Anybus HMS-EN2PB-R FATAL ERROR!

I have buyed 4 gateway device from reference HMS-EN2PB-R.

When i downloaded the configuration to the PLC and the Gateway, the MS EN and NS’s LEDs were Stedy in Red (Fatal Error according to the user manual). The connections of the 2 ethernet ports were disabled and i couldn’t get any signal from the ports (it seems like both ports are disconnected).

Then i tried to connect over USB port, but the driver wasn’t found.

At the moment, i have downloaded in 3 modules the configuration, and this 3 modules is in fatal error!!!

I only have one left, i need your help for this issue a soon as posible. I am in commissioning, and i need now this modules.

Please Help me!!!

Regards

Are you following these instructions?

Why are you trying to connect with the USB port?

What version of Studio 5000 are you using?

I was able to connect to the module, and I found the errors

I have deleted the file configuration from web page, and the module restore again.

After, i have downloaded again the configuration in the module, and again the module is in fatal error.

The GSD that i am downloading is for the instrument Liquistation CSF48 Endress + Hauser.

Thanks