Anybus x-gateway AB7649-F


#1

Hello, I’m getting a blinking orange leds in GW Status.
I can’t connect, what can I do?


#2

Hi,

What do you mean by “can’t connect”. Are you talking about connecting your computer via USB cable?

Is this a new X-gateway or was it in service and failed?

What is it connected to? What have you tried?

Kyle

Reference:
https://www.anybus.com/support/file-doc-downloads/x-gateway-specific/?orderCode=ab7649


#4

Hello Kyle,

  • The X-Gateway is new.

  • I can’t connect by USB to download the configuration.

  • When I power on is start blinking orange in GW Status.


#5

Have you gone to ‘Online’ < ‘Select Connection’ and chosen the correct COM Port as shown below?


#6

It shows me COM7 by USB
I selected it, put in Online but when I select Upload or Download it says connection failed

USB


#7

It appears to be defective, but if you are able, can you connect with hyperterminal over the COM port and restart the gateway? You should see the pre-boot checks running and then this screen:

image
The serial settings are 57600 baud/8 bit/no parity/1 stop bit

Kyle


#8

Kyle,

When I Power On it start flashing the Orange Leds and I get the message from the serial connection “Verifying application Firmware”
Firmware

Then it recovers and I get the message that you show me, but after 3 minutes, I get the message checking Firmware again…

Maybe I need to reinstall the firmware?

Regards.


#9

Does it give you a menu if you hit ESC after that page I posted loads?


#10

After some tries it shows me the page that you show me, but after 3 minutes or more I get again the firmware error.