Bolt ethernet not recognized

I’m having a problem with one antenna of “Anybus Wireless Bolt CAN”!
i can’t see the ethernet bolt unless i continuously press the reset button, then it shows for a while, with orange LED blinking then it goes for solid green and the ethernet for bolt disappears.
I downloaded the “HMS IPconfig” software nd the “Firmware Manager II” but still no sign!
Can i get any help please?


For an issue like this, I would open up a ticket on our Support system. This will require testing and deeper investigation.