Cannot connect to Talk2M

Ewon Support Ewon Flexy
, ,
#1

I can’t connect to Talk2M with eChatcher.
The version of eChatcher is 6.7.10.

Talk2M Connection Checker are OK.
The application is running as an administrator.
I can also write directly to the following folders.
C: \ Users \ (Username) \ AppData \ Roaming \ .talk2M

What are the other possible causes?
Please let me know if there are any countermeasures.

cannot_connect_Talk2M
cannot_connect_Talk2M1614×432 32.5 KB

Connection_checker
Connection_checker757×656 44.2 KB

#2

Hello @terra9105 ,

If you have not already try uninstalling the software and reinstalling. Also make sure you do not have any Antivirus software blocking the software.

I recommend opening a support case on support.hms-networks.com for this issue to be investigated with your local support team.