Can't connect while equipment is in office area


#1

I can’t connect to the Bolt while the equipment is in an office area. When the equipment is out in the shop area, connection isn’t a problem.


#2

Hi Clay,

Are you using Bluetooth or Wifi for these connections?


#4

WiFi


#6

Hi Clay,

Can you give me a call at 312 893 5636 so that I can take a closer look at this?

-Tim


#8

Hi Tim,

What was the solution to this issue? We have a customer that had a similar issue along. They also have an issue using FTP protocol through the Bolt to a PLC.


#9

Hi @dkaleta

In this case the area had a lot of noise on one the 2.4 channel, we suggested trying 5GHz or Bluetooth

-Tim