Cant See USB connection

Ixxat Support CAN/CANOpen PLC Extensions
#1

Hello,

I have problem with connect to CM Canopen via USB cable need to download new configuration to device but I can’t see the device :

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I was worked already with this CM canopen I had not this problem.
Now I using not originall USB cable (which normally was mit delivered with CM canopen), this problem can be of using not original USB cable ??

#2

You should be able to use an ordinary USB cable. I would recommend trying another cable and if you still can’t connect, I would recommend that you create a case at https://support.hms-networks.com to report the problem.

#3

Problem solved.
During Installation CM CANopen Configuration Studio I miss instal one extension which is required.
The best way is install all what tool recommend.

#4

OK great - thanks for the update!