Hello,
Can you verify the date and time settings of the unit? Ensure it is the correct date/time.
Also, I would update your firmware to the latest release of 14.0 s02.
Can you provide a back up with support logs of the unit?
This can be done by connecting directly to the unit with ebuddy.
Moved to Staff Notes
Hi,
Those certificate errors happen when there is a firewall or antivirus that is doing deep packet inspection. When that happens it replaces the certificate so are servers at as if it is a ‘Man in the middle’ attack. you will have to disable this feature for are server url/ip addresses. Here is a document on what we use for communication.