Connection With eCatcher

I can connect to Talk2M but when I go to connect to an ewon I get "Unable to create file on Talk2MService temporary directory. Access is denied. My user is set up as the computer admin.

OK, so you can log into eCatcher and you get this error when you select the eWON in the list and hit connect? Is that immediate?

This sounds like a possible permissions issue with your eCatcher account. Can you have the administrator log in to eCatcher and check what permissions are assigned to your user?

Kyle

Kyle,

I figured it out… When windows 10 did an update the other and changed the admin rights to the windows temp folder. I was able to connect with my Windows 7 Virtual machine as the site admin.

Thank You,

OK great - glad you figured it out!

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