Cosy 131 Cannot Ping LAN side device but can access web server on it

Remotely connected to Cosy 131 unit via Talk2M eCatcher. After successful connection I can ping the eWon LAN address (192.168.0.53) but cannot ping the device connected to LAN (192.168.0.151). However, I can access the web server on the same device using the same IP address in browser address bar. The device properties show that all protocols are enabled including ping. Any ideas?

Thanks,

Hello,

Have you checked the firewall settings within eCatcher?

Ensure they are set to “Standard”

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