Cosy 131 No SMTP Option

Ewon Support eWON Cosy
#1

I am attempting to set up email and sms notication with my cosy 131. I seem to have hit an issue. When following the latest set up instructions, it says to go to the SMTP setting but the only setting I have is NTP which is a time setting? I must be missing something here. Any help? It is not a connection issue for I can connect in to any of the PLC’s on the other side OK.

#2

Hello there,
Is your firmware updated to the latest version (14.5s)?
Can you provide a screenshot of your screen?

Thanks,
Juliana

#4

Yes I updated the firmware this morning. Here’s screen shot.

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image1920×1080 193 KB

#5

Hi,
I just checked with the rest of the team and the cosy 131 doesn’t really have an SMTP option. You can configure a digital input to setup SMS or email as shown on page 22 of this manual..

Thanks,
Juliana