Cosy 131 setting up - 1st time - quick wizard - error at Talk2M stage


Setting up the Cosy 131 unit, it gives the error message as : Read Talk2M config- Access denied"
a) used the Ecatcher to get the Activation key, copied and pasted at Register with activation key.
b) Unchecked for “connect via HTTP Proxy”

Pl. advise to resolve this.
thanks

Hello,

Do you know if you have any firewalls running that might be blocking VPN access? Can you have your IT department take a look at the following document and let us know if you’re still running into issues afterward?

Thanks Tim_hms, let me check with our IT team on tomorrow in the morning hours and shall give a feed back once its done.
thanks

Hi Saravan

Just wanted to see if there was an update on this?

Hi Tim
We managed to sort that problem by connecting via hotspot from a mobile phone internet.
Our IT is working on how to configure it using the office WIFI.

will update you once its done.
thanks
saravan