customer was actually connected to the wrong EWON…but now with the correct ewon we fail in the same spot…saying unknown EWON…Is this due to the required certificate update?
Are you using an admin login to get onto the device’s webpage?
Can I jump on teamviewer and take a look at this or can you give us a call at 312-893-5636?
https://s3.amazonaws.com/hms-networks-s3/original/1X/HMS_QS.exe