I bought an eWON Cosy 141 several years back and have installed in at the customers premises. I could connect through the VPN back then to view the PLC remotely.
However, I have recently reinstalled the eCatcher software and although I can see that the eWON is online, when I try to connect to it I cannot get it to complete the VPN tunnel, instead it times out and gives the following message:
VPN Tunnel Error:> State: 1557925297,AUTH
I have had a look at some other threads on here, I’ve replaced my user config and it didn’t help.
I thought it was my Win10 machine so I installed it on my Win7 machine and it had the same error.
Any advice/further information needed to help resolve this?