Could not connect to Anybus wireless serial bridge

Goodafternoon, I have a Anybus Wireless Bridge Serial -Bluetooth and I would config it with the Toolbox software from Anybus, I connect with the serial interface to my notebook (Windows 10) and this part will continue without any problems, but when I push AT mode nothing happen, also when I push the get all button nothing will happen. Do you know what this could be?

I have also tried the software S-connect from U-blox and even there I get the same situation.

Thanks in advance.

I have been trying to find someone who is familiar with this device, but unfortunately we don’t have anyone here that uses it. You will have to open a ticket with your local support team. Please go to:

https://mysupport.hms.se

You can create a ticket and someone from your local support office will contact you in regards to this device.

Thank you.

Topic closed due to inactivity.