Data Mailbox Failure

What happened to the Data mailbox last evening between 8 and 8:16 pm UTC time? All of the requests that we sent to the mailbox failed.

Hey Ted,

It looks like we had an outage at that time unfortunately

https://websupport.ewon.biz/support/content/incident-history#incident-16675

Ok so how about 02/18/19 15:45 utc time until 02/18/19 15:56.

Same thing another outage??

Hi Ted,

It seems like there was another outage yesterday. Sorry about the issues the last couple of days

https://websupport.ewon.biz/support/content/incident-history#incident-16698