Data Via API

hello, I have a platform with an ewon to which I can only access the apis methods of such as:

but if I want to collect the data from the data history, through the apis of, like

it doesn’t work for me, it gives me the following error:

 "code": 404,
 "message": "No account or data for general @ ...",
 "success": false

Maybe something needs to be activated in the Flexy panel?

i change on Flexy platform the historicl data option on Data Management section , enabling the live data check option , and putting de A, B, C and D public tags for live data, but i don’t access to getdata by talk2m method yet

Hello jordivalls,

Thank you for using our forum. Due to the nature of this request and to better assist you with the troubleshooting of this issue, please create a support ticket using our support portal. .