Hi,
We just set up the device and when we try to activate it, it says it is not connected to internet. The router is fine and there is no problem with internet MAC is 001dc9a39138 ans type is is-iriwifi-1
Hello,
Based off of the MAC ID, this is a first generation unit. You will need to enable a 402.11b network for the Intesis to connect with. I would check your router to ensure 402.11b is enabled on the device.