Device unavailable in M2Web


#1

My device called Chemical Dispensing cannot be reached through M2web for some reason. S/N 1416-0007-21


#2

@wemo

Can I get a temporary login so I can take a look?
I don’t see anything abnormal from my end so far.


#4

sure

Credentials moved to staff note


#6

@wemo

can you try the connection again?


#7

It is working now.

Best Regards,


#8

@wemo

Great! I refreshed your proxy settings by restarting the VPN tunnel from our end.


#9

7 posts were split to a new topic: Device offline in M2Web


#10

A post was merged into an existing topic: Device offline in M2Web