E-catcher Software

Good morning,

I am getting an error trying to use E Catcher software.

TAP Win-32 adapter not found

Can you please help?
Thanks

Hi Todd,

I think this post should help you out with the issue you’re seeing:

Good morning,

I am getting an error trying to use E Catcher software.

TAP Win-32 adapter not found

Can you please help?
Thanks

Thanks that worked but now I am getting another error.

image005.png

Can you try and connect to the device while using your phone as a wifi hotspot? If that works then the issue is likely that you need to go through and whitelist our servers on your network. The following doc should have all the info you’ll need for that.

Topic closed due to inactivity.