We have recently become a netbiter distributer when hms purchased eWON. Our first Netbiter customer is running into some issues setting up his EC350’s. I have not had any training on these devices yet, so Im unable to help. Below is the information he has sent me. Please review and let me know if there is a resource that can help with the customers questions.
We have 4 emergency generators at different facilities that we want to monitor for status, fuel tank level and alarms with the EasyConnect EC350. I was told by someone at Netbiter that because the generator controllers communicate over Modbus RTU we couldn’t use the Netbiter fuel tank sensor because it also communicates with Modbus. Instead I bought 4 Elobau fuel level sensors that output .5-4.5 VDC over their operating range, and use the analog input 1 on the EC350 reading the voltage from the sensor.
I am setting up a Generac G Panel controller first because Netbiter already had a device template for that controller, which I knew would make the setup process much easier. I’m not able to communicate with the controller yet because I have to get a tech to come out and enable the serial port connection for the controller, but I am able to read the voltage from the analog input on the EC350 for the fuel level sensor in Argos, which currently reads 2.3VDC.
In Argos I set up a dashboard system drawing for the generator with text lines for all of the values I want to monitor; for the fuel level I have a parameter text box to link to the input from the EC350, but when I go to select a parameter to use there is nothing in the “Select Parameter” window to select from. What am I omitting? Also, how would I convert the voltage reading input to display a % value for the fuel level?