Good Afternoon,
We use Splunk as a data collection/analysis tool and I would be interested in ingesting eCatcher logs…specifically individual eWon Online/Offline Status Changes as well as user initiated connections. I did a little digging around but wasn’t able to identify where these logs would be stored.
Do log files exist natively somewhere in the file structure? …Or are they only generated when you click on the ‘Logs’ button? If they do exist, where would I be able to find them?
Thanks,
Rob