Ecatcher Mobile connect issue

hellow.

i encountered a connecting problem while using mobile Ecatcher.

Some Android version lose connectivity after a few seconds of connecting with mobile Ecatcher with Ewon Cosy.

I don’t see the case of Iphone (IOS).

I would like to know if EWON is currently dealing with the issue Or I’d like to know if it’s a personal problem.

Which version of the app are you using and which version of Android? There was a fix applied Nov 13, 2020 to fix a crash issue.

Have you checked that you have the latest version of the app?