eCatcher not authenticated

Hi ,

I need to resolve this problem can someone help me.

I find in web this links Server communication error: peer not authenticated

I do the same think but it doesn’t work

Thank you

Hi,

My customer had this problem (See the down). Do you have any update for the Pdf “Addresses & ports used by Talk2M SOLUTION SHEET KB-0209-00 1.9 en-US ENGLISH”

Thank you

kb-0209-00-en-addresses-and-ports-used-by-talk2m_0.pdf (275 KB)

That error indicates that communication with are access server is being blocked. That is the recent update of that document. The local IT will have to whitelist the host names and open the ports we use for communication.