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Hi @beginn,
My colleague was saying that he will also need access to the wordpress to try and replicate this issue. It may be easier if I create a ticket for you on our support console instead of the forum so that we can get somebody in your time zone to help on this issue more quickly.
-Tim
Hi @beginn,
Is this still an issue? I saw that the ticket that was created with the team over in your area was marked as resolved.
-Tim
Hello there.
Nope, issue it’s not solved.
I don’t know why shows like solved.
Will try to reopen the case.
Thank you
I just reactivated that case for you and sent another email to you. Can you let me know if you received that?
Hello there.
No email received.
Thank you
Hello,
I just sent you a DM to check and make sure that we’re using the correct email for you.
-Tim
Yes, it’s exactly email what iam using now.
Can you check your spam or search for this as the subject of the email: Ewon Embedded M2Web issue
Hi @beginn,
My colleague in the UK just got back to me and said they’ll be helping you with this issue. Sorry for the delay on this
Heloo there.
Yes, we are in contact with them.
Thank you
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