Error when trying to tunnel with quickconnect

I have an EC310 fimware 2.03.05 it says system is online but when I try to connect with quickconnect it says establishing tunnel it first shows green like it is connected then I get an error “Channel error hannel with ‘network bridge 1’ was closed because the remote side could not be connected.” any suggestions?


We normally see this when the adapter is not named correctly. Below I have added a link to are document that goes through the steps for renaming the adapter.

I use to be able to connect then couldn’t because of the firmware updates. I updated my firmware now I still can’t connect

Well that fixed it, thanks!