When trying to connect through eCatcher a message appears: “Error while connecting user [xxxxx] do device [yyyyyy]”. This was working fine, then it just stopped and now I can’t connect to my devices. I did open a log and saw the below error
"2020-06-15 13:02:47,040 ERROR - java.lang.Exception: XML-RPC method Security.getDefaultStrongPasswordPolicy is called in the AWTEventThread!"
Maybe this can assist with the diagnosis of the issue. I have also attached the Log systemLogs-20200615T130452.zip (203.4 KB) zip file.