Ewon 131 Online/Offline

ewon
offline

#1

I have problem with an Ewon 131 that constantly goes online/offline.

Modem is stable running at around 18Mb/s.
The is a small length 1 m patch lead from modem to Ewon.
Ewon is grounded.

The modem connection never seems to drop on other devices.

It seems a problem with the Ewon.

Any ideas

Thanks

Matt


#3

Hi Matt,

How is the cosy setup for internet access? Could you take a backup of the ewon with support files from ebuddy and post it here.

-Zach


#4

Hi Zach

The Ewon is configured to use Ethernet internet connection.

I have attached the Backup with support files FYI.

ThanksMOVED TO STAFF NOTE (174 KB)


#6

Any ideas?


#7

Hi Matt,

Can you rerun the VPN part of the wizard and choose the advance option “force to TCP”.


#8

Hi Zach

That looks to have sorted it. Thanks