Ewon 131 Online/Offline

I have problem with an Ewon 131 that constantly goes online/offline.

Modem is stable running at around 18Mb/s.
The is a small length 1 m patch lead from modem to Ewon.
Ewon is grounded.

The modem connection never seems to drop on other devices.

It seems a problem with the Ewon.

Any ideas

Thanks

Matt

Hi Matt,

How is the cosy setup for internet access? Could you take a backup of the ewon with support files from ebuddy and post it here.

-Zach

Hi Zach

The Ewon is configured to use Ethernet internet connection.

I have attached the Backup with support files FYI.

ThanksMOVED TO STAFF NOTE (174 KB)

Any ideas?

Hi Matt,

Can you rerun the VPN part of the wizard and choose the advance option “force to TCP”.

Hi Zach

That looks to have sorted it. Thanks