Ewon cosy 131 3g not showing on ebuddy

[engmagedmahmoud]

Hello
i have ewon cosy 131 3g
PN: EC6133D_01MA/S
its not appearing on ebuddy any way
i applied 2nd level reset so ip should be 10.0.0.53 i make me PC in same ip range but also not showing on ebuddy.
indication leds are giving health status USR led is blinking slowly in green color
so please help to solve this problem

[kyle_HMS]

You could try the recovery process:

eWON Cosy 131 Recovery Process

@anonmfibjznv Hi Mike, Here is the Recovery guide. You can skip down to page 6. eBuddy will automatically download the firmware from the serial number you enter. Basically, you connect the Cosy and your PC to the 10/100 switch and then in eBuddy go to Tools and then Recovery. eBuddy will start searching for the device, but you need to put it into “recovery mode” by doing the process of powering it on while holding down the reset button. After it finds the device, it will give you further inst…

[engmagedmahmoud]

I tried it through lan switch but same result
router is not detected by ebuddy

[kyle_HMS]

Have you tried using another PC? Maybe there is a firewall or a network issue. You could disable all the network adapters except for the one connected to the Cosy.

Otherwise, there is not much else to try, but you could open a support case at https://support.hms-networks.com

[engmagedmahmoud]

Yes tried also from my phone which has no firewall
i think its ip is hiden by the previous user
I have some questions please

1. Ewon router configuration has ability to hide the router ip?
2. Can ebuddy find the router even its ip range is different?
3. If i have new one can i prevent the 2nd level reset that mean if any unauthorised person tried to reset it he can’t?
   Waiting for ur reply
   One more thing i searched many days for distributors near kuwait but not found please help to find stock router near me
   Thanks

[kyle_HMS]

@engmagedmahmoud

• Ewon router configuration has ability to hide the router ip?

No.

@engmagedmahmoud

• Can ebuddy find the router even its ip range is different?

Yes.

@engmagedmahmoud

If i have new one can i prevent the 2nd level reset that mean if any unauthorised person tried to reset it he can’t?

No, you can’t prevent someone from resetting the device if they have physical access to it.

As far as distributors, I am not the one that would know. You can click this link Find an Ewon distributor and there is a tool to find your closest distributor.