Ewon Cosy 131 - webpage won't open

Hello everybody. I have very urgent issue. I am sucessfully connected via eCatcher with Ewon and I need to change LAN IP to be able to connect to PLC. However I am not able to open webpage with configuration and as far as I know it is the only possibility with online connection. Ebuddy does see Ewon but it is impossible to change IP with ebuddy. When I click “Open Browser” it is not accessible (also with ping). What might be the reason? I would be very gratefull for any advice.
Ewon IP: 10.149.188.33 (LAN:10.67.18.240), serial number: 1832-0336-22.

Can you reach the Ewon’s page using m2web.talk2m.com?

There are many different reasons why you might have issues connecting with eCatcher. You could have another VPN on the PC interfering, or another routing issue. Can you share the result of the ‘route print’ command before and after connecting with eCatcher? Also, the result of ‘ipconfig’.

Kyle