eWON Cosy required ports and addresses


#1

@anontkxjqvyd
Hi Ryan,

This document should help

Thanks,
-Tim


#3

Our IT department is having issues.

They are asking the question below.

Thanks

Hi Ryan,

Could you please confirm with the vendor if any IP needs to be whitelisted on vendor end as the error says peer is not authorized.

Regards,

Deepak


#4

#5

Here is the current list of IPs. We recommend whitelisting by hostname since these IP addresses can change.


#6

Deepak,

This is Zach

You can talk to him directly


#7

#8

#9

#10

#11

We have recently changed our IP to 10.165.122.130 and can you check if any IP needs to be whitelisted at your end, as we are getting Peer not authorized error.

Thanks

Ryan


#12

We are waiting on a reply for the question below.

Thanks

Ryan

We have recently changed our IP to 10.165.122.130 and can you check if any IP needs to be whitelisted at your end, as we are getting Peer not authorized error.

Thanks

Ryan


#13

We do not block IP addresses to are access server. Peer not authorized can indicate some communication is not making it though the local network or PC to are access server. here is a document on are used ports and addresses. I would suggest whitelisting by hostname if possible.