eWon Cosy wifi keeps disconnecting

Hello,
I have a eWon Cosy 131 device connected to WAN through WIFI. The wifi and VPN gets On and Off often. Here is the backup file.
Thanks for your support MOVED TO STAFF NOTE (263.5 KB)

Hello,

I reviewed the logs of this unit, and I see a lot of “Cannot Reach SSID” and “Connection Rejected by SSID” errors.

What is the security type (None, WPA, WPA2) for this SSID Network? Is the wifi network dedicated to the ewon units only?

Hello again,

I think it is WPA2 and no it is not dedicated to Ewon only.

Hello,

Can you try to set up a dedicated wifi for the ewon unit? Also verify that it has a stong connection?

Hello,
We have connected the Ewon to the internet through cable it is working fine. Just for information, we should always connect Ewon through wifi only with a dedicated wifi router? if we have 2 ewons?
thanks again for the support

You can use two ewons on the same dedicated wifi network. As long as they have a strong connection to the units.