we have a Cosy that went offline and we are not able to connect with eCather or from the LAN side. The power LED is on and the USR is flashing. The LED next to the ports is on, but none of the ports have any activity indicated on the LED. We are not able to connect at all, even with eBuddy. We have reset to factory defaults with no change.
What is the next step?
Thanks,
Ray