We have many eWons at our facilities that are behind several firewalls to reach the internet. We are trying to update the firmware using the ebuddy, after selecting the right version and moving forward we get an error on the download.
seems like ebuddy is using the FTP service port 21. In order to setup a rule in our Firewall, What ports, services, IP address need to be added in our FW for the download to be allowed?
Thank you
Arturo