Ewon Flexy 205 Internet connection drops down and VPN drops simultaneously

Ewon Support Ewon Flexy
#1

Goodmorning hej hej, Our Ewon Flexy 205 with WIFI extensioncard will not hold the internet connection and VPN. The connection drops down simutaneously. I saved the log file, I hope you can support us to solve this problem into a stable internet connection.

Problems. 1) Internet connection drops down and VPN drops simultaneously
2) Hard to reconnect with WIFI or fallback wired Ethernet (5-15 minutes)

This problems comes after one week working well on one fixed internet connection without fallback. After the connection disturbances we made a fallback connection via the Wizard

.MOVED TO STAFF NOTE (170.5 KB)

#5

Hello,

I reviewed the back up, and I noticed that the connection is dropping from the wifi. It could be that there isn’t a strong enough signal for the flexy to maintain connection with, or that there is interference. I would try an extended Antenna to find better reception.

Also, i do see that you are using an older firmware. I recommend that you update to our latest build.