Ewon Flexy 205 - The SMS cannot be sent, the port is not open

Ewon Support Ewon Flexy
, ,
#1

Good afternoon,

I have an Ewon Flexy 205 with a card without internet connection (I only use it to send alarm SMS). Yesterday doing some tests I was able to send about 16 SMS’s but from then on he did not send more.

I have taken out the card, I have placed it in a phone and it is capable of sending SMS.

In the event log it appears that the SMS cannot be sent because the port is not open.

If anyone can help me, it would be appreciated.

#2

Hello,

Given your location, i do advise you creating on our support portal:

https://hms-support.zendesk.com/

You will be able to work with support agents in your area to troubleshoot your issues.