eWON users we have a quick question regarding the use of the eWON Tag Generator transfer file.
We’re trying to import tag data from the eWON to the REV 7 Tag Generator file and getting the “run time” error. We’ve used the file in the past without issues when connected directly to the eWON via an Ethernet cable, but in this case we’re connecting remotely (the equipment is out in the field) via the VPN portal that is created via eCatcher (6.5.2)
We’re using the IP Address of the eWON not the static IP address provided by the eCatcher.
We’re also using the log in credentials of the eWON flexy.
Has anyone been successful with using the eWON REV 7 Tag generator file to configure tags when connecting remotely?