File Transfer - > Device unreachable

When i download a historical file from eWON with fe 14.2s0 , after a while (about 1 Mb transferred) the red alert “Device unreachable” appear , a semi-transparent gray layer is ontop of the commands so i can’t click any link on the ewon page (if i want to click on Abort i can’t).

The ewon isn’t unreachable because the file transfer continue to transfer the values in background (see video in attachments)

the file is about 7Mb

Can you try to re-send the video or provide a link?

image

here the video

This looks like normal behavior as the Ewon can only process one EBD at a time so the webserver is temporarily disabled.