Firmware for X-Gateway AB7631


#1

@dgketchen
Hey Dave,

Do you have the serial number for that device?

Kyle


#3

It is A025473B for the Gateway, A0244D74 for the ASi master and A0254171 for the Modbus TCP interface


#4

Hi Dave, I’m sorry for the delay. I am going to have to check with the product manager on Monday, I haven’t been able to get a hold of him. I will talk to you on Monday.

Kyle


#5

I put it in post on hms.how


#6

#7

OK


#8

I would like to get a status update on this case.


#9

Hi Dave,

That’s a very reasonable request given the time you’ve been waiting. I’m not sure why I haven’t received a response from the product manager, but I know he was out some days this week. I just sent an email to follow up (it’s night time in Sweden right now) and I expect to hear back on Monday.

I appreciate your patience in this matter. If you do have the current firmware versions, in the meantime, can you let me know what they are?

Thank you,

Kyle


#10

Kyle, see attached screen shot.


#11

Kyle, I still need the Swedes to answer my firmware question.


#12

Here is the latest firmware for the webpage:

WEB_ABSABS_V_2_25.zip (143.4 KB)


#13

Thanks


#14

You’re welcome and I’m really sorry for the delay on that, we were transitioning to a new ticketing system and the escalation wasn’t seen right away with the person on vacation.