Firmware upgrade to AB4172

I have anybus module AB4172 that shows the internal error i.e. Module status LED flashes red in 4Hz frequency. I tried to do a file formatting that doesn’t help to bring the module back. Now I am trying to upload the firmware using serial connection pins on the board. But I have no success. I have used Anybus Firmware Manager and during the configuration of communication transport path, it isn’t actually connecting to the device. So I am unable to do anything with the module.

Can you help me how to download the firmware to the AB4172 module?

Hello ghkraju,

Thank you for using our forum. Due to the nature of this request and to better assist you with the troubleshooting of this issue, please create a support ticket using our support portal.