Went to set up and solid red light, unplugged multiple times and tried to reset but comes on red every time
The Solid RED LED means the AC is in heat mode. I would review the LED State in the device configuration (Chapter 4)
This was during the initial set up and the unit was off
Please press and hold the button until it flashes green, then goes solid green.
Once that is done, check the list of available wifi networks. An Intesis Network you should appear.
Were you able to reset the device?
No I wasn’t able to reset it