Flexy Cellular Data Usage

anonpmfkovct · May 29, 2019, 1:58pm

Did we get anywhere on why we are using all my data. I think we are way over on data now we are getting alarms two or three days late. Can we please find out what is going on.

Dan Eidenberger

KUHLMAN INC.

Service Technician

Tim_hms · May 29, 2019, 3:58pm

Hi Dan,

Can you check the following parameter for me and let me know what the number is?

I’m thinking that it might be running into issues if it’s a weak cell connection

anonpmfkovct · May 30, 2019, 1:33pm

Tim

We have a normal ewon on a Verizon cellphone hot spot modem. So is there something else we need to look for. I included the installer and programmer on this email.

Thank you

Dan Eidenberger

KUHLMAN INC.

Tim_hms · May 30, 2019, 2:17pm

Oh, I see, I thought you were using one of our 3G/4G cards,

In that case can you try and go into the device and go through the VPN wizard and try to force the device to TCP instead of UDP? I think if it’s using the packet correction with TCP it might use less data