Dean MacLean
Hi Dean,
It doesn’t look like I’m able to get access to that file. Are you sure that it doesn’t let you send the .tar files? We’ve had other people send in those types of files recently without any issues.
-Tim
Yes tried again might be our corporate email
Hi Dean,
It looks like that file didn’t include the support files so I can’t do any debugging with that file. Can you go onto eBuddy and go to the backup/restore section and make sure to click the include support files button?
-Tim
Sorry uploaded the wrong one, I had to go out and reboot the flexy so I did a new one while I was there
Thanks
Ok thanks,
Can you send me a link to the new one when you get the chance?
-Tim
It looks like there might be some DNS issues. Can you go to the comcfg section of your flexy and set the EthDNS to 8.8.8.8 and save that setting?
Ok will take a bit………………….ill get back to you
Could you call me?
Dean MacLean
Solution after call: Disconnect due to weak signal.