Fujitsu configuration

I spoke with Eric Dunn a few days ago, and he included this address for tech support. I deal frequently with Intesis/Fujitsu issues, so please let me know if I’m not reaching the correct mailbox.

I have two questions today:

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Hello,

Yes we can assist.

What can we help you with?

Apparently the body of my email request (sent to
support@hms.how) did not make its way to you. Here it is:

I spoke with Eric Dunn a few days ago, and he included this address for tech support. I deal frequently with Intesis/Fujitsu issues, so please let me know if I’m not reaching the correct mailbox.

I have two questions today:

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Hello Joe,

This email given to you creates a topic or appends an existing topic within our forum.

Do you need a personal contact?

To create an official case please visit https://mysupport.hms.se

Sorry – does HMS answer direct requests for support? Or is everything routed through a community forum?