FW: [External] RE: EWON Cosy 131 4G Setup


#1

Hello Rob,

Hope you enjoyed Titan performances! :blush:

Can you direct this customer to your Support team?

Thanks
Dominique

Dominique,

When using the LAN connection to the eWON after several minutes I keep getting a device unreachable message. It is very frustrating, any idea why this is happening?

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Will Lambert, P.E.

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Hello Will,

We missing experience with Bolivia cellular Networks.

Hope it helps. Let us know
Sincerely
Dominique

Hello,

We purchased a Cosy 131 4G for use in our facility in Bolivia, South America. When going through the setup, Bolivia is not an option for the GSM setup. How can we get this properly setup with a Bolivian Tigo SIM? Thanks,

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Will Lambert P.E.
Site Business Manager - Bolivia


#3

Hello,

Have you tried setting up the cellular connection manually? Or you trying to do a drop down of preconfigured networks?