My name is Jeisson, I work at Garibaldi Winery, from Brazil.
We’re currently using Ewon Cozy in our company, however, we’re having trouble to configure the internet connection on the device. We have already set a static IP and released it on our firewall, but connection tests continue to fail. We have also monitored our firewall, which is a Sophos XG 115, and didn’t notice any traffic when trying to connect to the internet on Ewon, as if it were not trying to send any data. We have already checked the connection ports and they’re all ok.
Could you please help us?
Thank you very much!
Looking forward to hearing from you.